Reject a pre-weighed verification line
You can reject a pre-weighed ingredient line when a discrepancy or quality concern is identified during verification. The rejection requires a standardized reason code and an optional comment, is recorded in the eSignature audit trail, and triggers a re-weigh workflow for the rejected line. If the rejection count for a line exceeds the configured threshold, the system escalates to supervisor review.
To reject a pre-weighed verification line, follow these steps:
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Select the Search icon
, enter Component Verification Workbench, and then choose the related link.The Component Verification Workbench page opens.
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Select the verification line to reject.
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Select Reject.
The rejection dialog opens, displaying a summary of the item number, lot number, and actual weight.
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In the Rejection Reason field, select the reason for rejection. The available options are:
- Weight Discrepancy
- Damaged Material
- Incorrect Item
- Incorrect Lot
- Contamination Suspected
- Packaging Issue
- Other
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In the Comment field, enter additional details about the rejection.
The comment is mandatory when the rejection reason is Other.
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Select Reject and Re-Weigh.
The electronic signature dialog opens.
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Enter your credentials and select OK.
The line status changes to Rejected and the weigh status changes to Pending Re-Weigh. The rejection is logged in the audit trail and the line's rejection count is incremented.
If the rejection count exceeds 2, the system triggers an escalation notification to the quality supervisor. The rejected line appears in the Pending Re-Weigh view on the warehouse pick for the operator to re-weigh the material.