Reorder orders

You can reorder items from previously completed orders directly from the e-commerce portal. Rather than manually adding each item to your cart, you can copy all eligible items from a past order, select a new delivery date, and proceed to checkout. A Reorder button appears in the invoice detail on the Order History page and in the order detail on the My Account Dashboard page.

Items that are unavailable, for example, due to being blocked or not being on the product catalog are excluded from the reorder. A message is displayed for any items that cannot be added.

Reorder from the Order History page

1. Open the My Account Dashboard page.

2. Select the VIEW INVOICED ORDERS button.
   The Order History page opens.

3. Apply filters, select SUBMIT button, and then select an invoiced order from the results.
   The invoice detail opens.

4. Select the Reorder button.

   If your shopping cart contains items, the Confirm Reorder dialog appears with the message "Reordering will clear the shopping cart. This action cannot be undone." The dialog also lists all items currently in your cart. Select the Reorder button to continue and clear the cart, or select the Close button to cancel.

   The Begin Order drawer opens.

5. Select a delivery date and select Continue.

The items from the original order are added to your cart. Open your cart and select the Checkout button to review and submit the order.

Reorder from the My Account Dashboard page

1. Open the My Account Dashboard page.

2. In the RECENT ORDERS section, select an order to open the order detail.

3. Select the Reorder button.

   If your shopping cart contains items, the Confirm Reorder dialog appears with the message "Reordering will clear the shopping cart. This action cannot be undone." The dialog also lists all items currently in your cart. Select the Reorder button to continue and clear the cart, or select the Close button to cancel.

   The Begin Order drawer opens.

4. Select a delivery date and select Continue.

The items from the original order are added to your cart. Open your cart and select Checkout to review and submit the order.

All items are repriced at checkout using current pricing rules. Prices from the original order may not be preserved. To adjust quantities or remove specific items before submitting, make changes on the Cart page before selecting Checkout.

For example, you previously ordered three items on invoice INV-00456. You open the Order History page, search for the invoice, and open its detail. You select Reorder. Because your cart already contains items, the Confirm Reorder dialog appears showing your current cart contents. You select Reorder to clear the cart and proceed. In the Begin Order drawer, you select a delivery date and select Continue. The items are added to your cart. You open the cart and select Checkout to review and submit the order.