How to use non-working days in route planning

Logistics for Drink-IT • Article • 10/2/2026 •

Non-working days are customer-specific dates on which deliveries should not be planned. When a shipment date falls on a non-working day, the Route Planning Worksheet warns the planner so the date can be adjusted before the order is released.

How Non-Working Days Are Determined

The system determines whether a shipment date is a non-working day based on the Base Calendar and Customised Calendar configured on the customer card, below the Shipping FastTab. When a Route Plan Request is created from a Sales Order, the system evaluates the shipment date against the customer's calendar and stamps a non-working day flag on the Route Plan Request record.

The Route Planning Worksheet reads the non-working day flag that was set when the Route Plan Request was originally created. It does not perform a new calendar lookup when the shipment date is changed on the worksheet. The non-working day setup must therefore be in place before the Sales Order and its Route Plan Request are created.

Setting Up Non-Working Days

Select the Search icon , enter Customers, and choose the related link.
Open the relevant customer card.
On the Shipping FastTab, verify that a Base Calendar is assigned to the customer.
Select Related > Customer > Customised Calendar to open the calendar for this customer.
Add the dates that are non-working days for this customer and confirm the entries.
Repeat for any relevant ship-to addresses.

Once the calendar is configured, any Sales Order created for this customer with a shipment date that falls on a non-working day will have the flag set on the resulting Route Plan Request.

Warning Dialog on the Route Planning Worksheet

When a planner changes the Shipment Date on the Route Planning Worksheet and the entered date triggers the cut-off dialog, the dialog text is adjusted based on the non-working day flags on the Route Plan Request records currently loaded in the worksheet:

Situation	Dialog text
No records have the non-working day flag	Standard cut-off wording only
Some records have the non-working day flag	Standard cut-off wording + "Note: Some of the orders will be planned on non-working days. Please check and resolve."
All records have the non-working day flag	Standard cut-off wording + the same note as above

After confirming the dialog, review the affected Route Plan Requests and adjust the shipment date or route as needed.

Non-Working Day Added After the Route Plan Request Was Created

If a non-working day is configured on the customer calendar after a Route Plan Request already exists, the flag on that existing record is not updated automatically. As a result, the non-working day warning will not appear in the cut-off dialog for those records.

There is no action on the Route Planning Worksheet to refresh this flag. To ensure the warning appears correctly, the non-working day must be configured on the customer calendar before the Sales Order and its Route Plan Request are created.