Manage sales documents

Service Provisioning  •  Article  •  1/28/2026  • 

When a customer is selected on a sales document, the system inherits the Service Provisioning Type field value set up for the customer to the sales document. Further, you can change the Service Provisioning Type field value on the General FastTab of the sales document as required.

On the Lines FastTab, the system ensures only relevant items can be added to the sales document. For example, if the Service Provisioning Type field value is set to Third-Party on a sales order, the system allows selling only third-party items.

When the Service Provisioning Type field value is set to Third-Party, the system restricts any price additions. Upon posting, the system does not create any value entries.

On the header and lines, select the Third Party No. field value to specify the third-party customer who owns the goods in the relevant sales order.

The system automatically inherits the Service Provisioning Type field value to associated warehouse, inventory put-away or pick, and posted sales documents.

  • The system displays a notification when updating the Third Party No. field value on the header after lines exist.
  • The Third Party No. field value is automatically used during lot assignment to populate the lot ownership attribute, without overwriting existing values.

Freight trade plan for sales

If the Service Provisioning Type field value is set to Own, a trade accrual interim record is created following normal trade management business rules.
If the Service Provisioning Type field value is set to Third-Party, no trade accrual interim record is created but a service billing entry is created according the business rules from service provisioning.